Managing airport workers' tasks - Calendar « DAY » view
Context for the Project
This section (calendar view) of the product is for managing field workers and is part of the main business management and communication software.
A major Western European airport using the product encounters some
user-experience problems in this area (calendar view) .
User Problem ↓
The calendar view doesn’t display user-friendly multiple service orders with similar time slots.
service order = user task
(each service order has a card in the calendar)
With this behavior, if there are service orders that overlap, it is impossible to manage them in the calendar.
See the example below ↓
Solution ↓
Case 1 - A smaller card with a hovering extension for short service orders.
Case 2 - Aggregation card for more than 2 service orders with similar time slots.
Case 1 ↓ A smaller card with a hovering extension for short service orders.
Case 2 ↓ Aggregation card for more than 2 service orders with similar time slots.
Iterations
Stages of the design elements until the agreed outcome.
Wrap-up version ↓
Wrap-up version ↓
Blue Card - At least 1 service order from dropdown is In Progress / Pending / Confirmed
Green Card - At least 1 service order from dropdown is Completed / Done
Orange Card - At least 1 service order from dropdown is Unconfirmed / Delayed / Rejected
This is the outcome ↓
