What is Heuristic Evaluation? In a REAL example explanation

Heuristic Evaluation in UX is a method where experts review a user interface based on established usability principles (heuristics) to identify any usability issues. It involves going through the interface and assessing it against these best practices to find areas that might confuse or frustrate users, helping to improve the overall user experience. We did it in a group with five members named Mauna Kea. We analize the process of buying tickets from the start until the end of the website and Trenitalia application.