Medical Services Mobile App UX Research

Multi Perspectives UX research included:

1- Stakeholders Interview.

2- Competitive Analysis.

3- End User Full UX Research.

4- Service Provider Full UX research.

Stakeholder Interview

Competitive Analysis

End User Full UX Research:

Problem Statement.

Scope.

Interview Details.

Interview Notes Collection.

Interview Synthesis.

Survey Details.

Survey Analysis.

Survey Insights.

Finding Problems.

Persona.

Empathy Map.

User Journey.

Value Proposition Canvas.

Features List.

Feature Prioritization.

Information Architecture.

User Flows.

Service Provider Full UX Research:

Problem Statement.

Scope.

Interview Details.

Interview Notes Collection.

Interview Synthesis.

Survey Details.

Survey Analysis.

Survey Insights.

Finding Problems.

Persona.

Empathy Map.

User Journey.

Value Proposition Canvas.

Features List.

Feature Prioritization.

Information Architecture.

User Flows.

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