Encrypted Healthcare System

Hospify is the first 'NHS Apps Library' approved messaging application, delivering a reliable, compliant, and secure messaging system for healthcare teams and patients. The project encompassed a serverless API powered by AWS Lambda, desktop messaging apps for OSX/Windows, mobile messaging apps for iOS and Android, and a web-based messaging administration platform.

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At a glance

• Type: Innovation

• Sector: Healthcare startup

• Services Provided:

  • Backend API (Node.js, Hapi, AWS Lambda, API Gateway, S3, SQS)

  • Frontend web/desktop applications (Vue.js, Electron)

  • Database administration (PostgreSQL)

  • Unit testing (Mocha, Chai, Sinon)

  • UX/UI Design

• Technologies:

  • Vue.js

  • JavaScript

  • AWS Lambda

  • PostgreSQL

  • Electron

  • Node.js

Challenge

Hospify was created to address the need for compliant and secure messaging in healthcare, where professionals often relied on non-compliant consumer apps like WhatsApp, which posed significant privacy risks. Over 500,000 NHS staff used such apps before Hospify, underscoring the demand for a secure platform to meet the following requirements:

• Decentralized, Encrypted Data: GDPR-compliant messaging with end-to-end encryption.

• Reliable, Real-Time Messaging: Instant, reliable messaging that meets NHS data protection standards for secure communication.

Key deliverables

1. Business Analysis & UX/UI Design

• Detailed user journeys and comprehensive UX/UI designs focused on creating a user-friendly and secure communication platform tailored for healthcare.

• UX/UI designs aimed to be intuitive and familiar, ensuring easy adoption while maintaining data security.

2. Serverless Backend API

• Built with AWS Lambda for scalability and security, ensuring robust performance and reliability.

• Included penetration testing by Lloyd’s Register, ensuring robust security.

3. Web-Based Administration Panel

• Built with Vue.js for a user-friendly interface, providing tools for managing users, broadcast messaging, and creating branded communities.

• Enhanced administrative control and communication reach.

4. Desktop Messaging Client

• Cross-platform solution with Electron, ensuring secure communication even during network disruptions.

• Mirrored functionality of the mobile app, supported by a local SQL-lite database.

5. Messaging and Encryption API

• Secure storage of message data with asymmetric encryption, maintaining GDPR and NHS compliance.

• End-to-end encrypted messaging, ensuring that only intended recipients can decrypt and read messages.

6. Web-Based Messaging Client

• Real-time messaging with end-to-end encryption, designed for corporate customer needs.

• Responsive web client for handling large volumes of messages, providing a secure and user-friendly interface.

Results

• NHS Approval: Hospify is the first clinical messaging app approved by the NHS Apps Library.

• Adoption: Used by over 100 hospitals and clinical sites.

Hospify’s compliance with stringent NHS data protection standards ensures it is a trusted and secure communication platform for healthcare professionals and patients.

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