User persona - Emma (Emma is our frictional user)
Emma Thompson - User Persona
Name: Emma Thompson Age: 21 Location: Austin, TX Occupation: College Student Tech Proficiency: High
Summary:
Emma is a tech-savvy college student balancing classes, part-time work, and social activities. She relies on mobile apps for convenience and efficiency, particularly when ordering food. Emma values customization options for her dietary needs, deals to fit her budget, and a smooth, reliable app experience. Quick reordering, accurate delivery times, and effective customer support are essential for her satisfaction.
#UXDesign #UserPersona #MobileApp #PizzaLovers #CustomerExperience #DribblePost