Bridging the Gap: Enhancing Travel Planning with an Integrated Flight and Hotel Booking Experience in Nepal

About the Project

The idea for this project emerged when I was booking a flight for my sister, who was traveling to Pokhara for her exam. We faced confusion and inconvenience in coordinating her hotel bookings with flight. Noticing the absence of an app in Nepal that offers both services, I envisioned an integrated booking application. This app aims to simplify travel planning by providing flight and hotel reservations on a single platform, addressing the current gap in the market.

Problem

Possible Solution

Design Process

Desk Based Research

Platforms Analyzed: "Nepal Airlines Domestic", "Flight Booking Nepal" and "Yeti Airlines App"

• Missing Features:

  • Lack of hotel booking options.

  • No integrated itinerary management.

  • Limited customer support features.

• Common Pain Points:

  • Coordination Issues: Difficulty in coordinating separate flight and hotel bookings.

  • UI Consistency: Inconsistent user interface and experience.

  • Support Delays: Poor customer service response times.

Competitor Analysis:

• Platform Analyzed: "Booking.com" app in India

Industry Trends:

• Global Demand: Identified a growing demand for integrated travel booking solutions globally, driven by consumer preference for convenience and efficiency in travel planning.

Gap Identification:

• Market Gap: Discovered a significant gap in the Nepali market for an integrated flight and hotel booking app, as existing platforms primarily focus on either flight or hotel reservations, leading to fragmented user experiences and added complexity in travel planning.

User Personas

Mind Map Exploration

User Flow

Wireframes

After creating the mind map and user flow, wireframes were developed to visualize app layout and interactions.

Colors and Typography

Final Visual Design

Following the final design phase, prototypes were crafted to simulate user interaction and validate functionality.