Navigation Profile Management
🛑Problem Statement & 🎒User Requirements
✍️Understanding User Account Switching
To optimize the account switching experience, a comprehensive analysis is necessary. This involves:
User Journey Mapping: Identifying user goals and expectations before, during, and after switching accounts. This includes mapping out all touchpoints and interactions.
Technical Considerations: Addressing potential technical challenges that might arise during the switching process.
Design Approach and💡Consideration
Account Switching Considerations
Account Limits:
Collaborate with developers to determine the optimal number of user accounts
.
Account Display:
Evaluate different methods for displaying multiple accounts within the interface
(e.g., dropdown, list).
Account Sorting:
Define how to prioritize accounts within the viewable list (e.g., most recently used, account type).
Account Switching with Unsaved Changes:
Establish a workflow for handling unsaved changes or critical tasks when users switch accounts.
Concurrent Logins:
Determine if users can log in with the same account on multiple devices simultaneously.
Account Panel Information:
Identify the most relevant information for each account within the panel (e.g., name, avatar, account type, expiry date, last used, notification status).
Usability Testing:
Evaluate the design concepts through usability testing to gauge task success and completion times.
New Account Sign-In:
Design a streamlined and secure process for new account sign-in.