Sending a Charge Flow
Challenge
Design a flow to allow lawyers and legal sector self-employed workers to send formal billings to their customers with flexible payment mothods (Bank Slip, Credit Card and Pix).
Impact
More than 50 recordings of usage I monitored shows the users understood the UI and UX writing pretty quickly and are sending complex charges (for instance, recurrent billing on credit card) to their customers in less than 2 minutes.
An average of 500 billings are sent monthly;
An average of BRL 900k are moved monthly using this functionality
The numbers show that users are being able to complete the task of sending billings successfully using this design.
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