This application represents a revitalized design of the Udaan seller user interface, empowering sellers to effortlessly manage their tasks, work efficiently, and fulfill orders seamlessly, free from any unnecessary hassle.

Tool: Adobe CC

Scope

Objectives

• Welcoming‌ ‌sellers‌ ‌to‌ ‌udaan‌ ‌and‌ ‌app‌ ‌onboarding‌‌

• Getting‌ ‌sellers‌ ‌to‌ ‌list‌ ‌their‌ ‌products‌ ‌on‌ ‌the‌ ‌app‌ ‌within‌ ‌7‌ ‌days‌ ‌of‌ ‌being‌  on-boarded

• Notifying‌ ‌sellers‌ ‌that‌ ‌they’ve‌ ‌received‌ ‌orders‌

• Getting‌ ‌sellers‌ ‌to‌ ‌download‌ ‌the‌ ‌invoice‌ ‌and‌ ‌shipping‌ ‌labels‌ ‌through‌ ‌our‌ invoicing solution

• Getting‌ ‌sellers‌ ‌to‌ ‌pack‌ ‌orders‌

• Getting‌ ‌sellers‌ ‌to‌ ‌mark‌ ‌orders‌ ‌as‌ ‌“ready-to-ship”‌ within‌ ‌12‌ ‌hours‌ ‌of‌ ‌getting‌ the order

• Congratulating‌ ‌them‌ ‌on‌ ‌successfully‌ ‌fulfilling‌ ‌orders‌

• Letting‌ ‌sellers‌ ‌know‌ ‌that‌ ‌they‌ ‌have‌ ‌received‌ ‌their‌ ‌payments‌ ‌for‌ ‌the‌ ‌order‌

Methodology

Mind maps: Brainstorming, pattern recognition, and visualization

User interviews: taken interview of the user i.e. Running a business or having a shop.

Co-creation exercises: convene a group of people to bring into the design process to take reviews on the design. If some improvement can be made.

User Personas

Journey Map