AI Email Summaries
Best Practices [AI Email Summaries]:
1. Quick Summarization Feature:
AI-generated summaries provide a concise overview of lengthy emails, allowing users to grasp the key points at a glance. This saves time and helps prioritize responses, especially in high-volume inboxes.
2. Visible AI Indicator:
An AI icon on the summary panel indicates that the content was auto-generated, setting clear expectations for users about the source of the summary and encouraging them to review it if needed.
3. Enhanced Readability in Pop-Up Format:
The summary appears in a distinct, pop-up style box, making it visually separated from the main email content. This enhances readability and ensures users can easily focus on the summary without distraction.
4. Interaction Options for Quick Action:
Users can thumbs-up or thumbs-down the generated summary, providing instant feedback on accuracy and improving future AI summarizations. This user feedback loop is crucial for iterative improvement.
5. Integrated Summarization within Inbox:
Embedding summarization directly in the inbox interface enables users to stay within their workflow without needing to open individual emails, streamlining the process and improving productivity.
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My name is Dmitry, and I am a digital product designer. I specialise in investigating and improving user experiences for CRM systems, SaaS platforms, Back offices, and web applications. I develop innovative solutions by identifying the problem that needs addressing and creating a meaningful experience that meets the needs of end-users, aligning it with the context in which the product will be used.
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