Wellspring Family Services aims to break the cycle of family homelessness through prevention and early intervention. The pandemic reinforced NGOs' need to offer digital solutions for consistent resource access.

Our team created a mobile-first tool designed to assist families in crisis by providing access to, saving, and organizing essential resources. The mobile web app empowers families to search for curated and personalized resources, facilitating their journey toward stability, whether independently or with the guidance of case managers.

Full Case Study - https://www.tosinojulari.com/wellspringmobileapp

Prioritizing the User Needs at all Front

The key questions throughout the project were, "How might we?"

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• enable individuals to better find the resources they need?

• enable individuals to more effectively save and organize specific resources?

• most effectively build trust and prevent dead ends?

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By consistently addressing these questions throughout user interviews, concept testing, and usability testing, we crafted a final product that exceeded the expectations of both our clients and users.