OneScotia Mobile Chatbot Design

Building a conversational AI that combats the agnostic feelings of customers towards their banks to increase customer loyalty and create a lasting impression. OneScotia goes against traditional rewards systems by proactively distributing personalized rewards, improving financial literacy, and automatically growing with customers.

Full Case Study - https://www.tosinojulari.com/onescotia

**Content has been changed from project deliverable. The image emphasizes the chatbot's structure.