Tuwa: Elder healthcare mobile app (2)
Overview
Hi folks! 👋
This is a continuation of Tuwa mobile app screens which include Chat, Shop and Account screens. Kindly take a look what the problems and how we solved the problems.
Problems & Solutions
Loooong queueing line: Just like in the real world, we can have a mile or kilometer long queue line, so we must wait for a long time and can't get direct attention for our illness.
Elderly and Homebound Patient & Tight budget: Some patients avoid filling prescriptions due to financial constraints or they have a tight budget on buying medicine. Lastly, elderly individuals face challenges in visiting pharmacies.
Claims handling can be slow, leading to customer dissatisfaction and claiming insurance sometime is hard because there are countless steps like filling out the form first, going to the website, etc.
Solutions
In Tuwa, we have made an instant appointment so you can skip the queueing line and get immediate attention for your illness.
Free delivery & New User promo caters to this problem, simplifying the process for seniors and homebound patients, offering free delivery reduces the overall cost burden.
Seamless insurance claim with Insurance Connect, customers can access policy information, file claims, and manage their coverage through a unified platform. This reduces friction and enhances satisfaction.
Wireframe
Hi - fi Design
