Support Ticket System Software UI UX
Re-Design CRM Project UI / UX
We hope your user/client :) like it for the daily view of CRM Support Ticket System Software.
eady to 🚀 boost your business with our UI/UX design services?
Shoot us an email to get started!
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Brief of page re-design
Dashboard
Monitor your support ticket system with real-time data on tickets, trends, and groups.
Inbox
Track and manage inbound support tickets from multiple communication channels in one inbox.
Ticket assignment
Automatically assign tickets to agents and groups based on keywords, requests, or characteristics.
Ticket topics
Create ticket topics with important information such as categories, software used, plugin version, error message, feature requests, etc.
SLA management
Set deadlines for ticket response and resolution times depending on business hours or categories.
Custom ticket statuses
Create custom status messages that adapt to your unique workflow.
This way you can easily see the processing status of a ticket.
Automation
Automate recurring tasks and perform multiple actions on a ticket with a single click.
Dashboard
Respond quickly and consistently to frequently asked questions by providing canned answers.
Teamwork
Exchange ideas with experts from different departments on specific aspects of tickets and find the best solutions.
Joint editing
Collaborate on tickets with other teams and keep track of progress.
Email integration
Convert support emails into trackable tickets in your support ticket system for better management and resolution.
Automatic email notifications
Automatically notify customers and account managers of any changes in their tickets.
Authorization management for customer service representatives
Give account managers specific access and action permissions based on their roles and responsibilities.
Reporting and statistics
Easily access data and reports to get tailored insights relevant to your daily operations.
Sadax Studio is a creative design agency that focuses on Product, UI/UX, and Branding. We love working with startups and big brands to make awesome websites, mobile apps, and digital products.
Our goal is to help them build strong brands and tell their story in the best possible way.
Our Services:
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