Saas Product Onboarding Process
Project Description:
Overhaul subscription-model Saas product onboarding process UI redesign and user-flow to streamline the onboarding experience.
Responsibilities:
User research
User journey map
Personas
User flow diagram
UI wireframe & hi-fi design
Frontend development
Challenges:
Ineffective and inefficient onboarding process causes delays for new user signups.
Objectives:
Design and develop a digital onboarding process that allows potential clients to input their vital information prior to the consultation call and select payment type for the Saas subscription.
