UI UX Case Study Healthcare Website

About the project

This project focuses on redesigning the user interface and experience of a 23-year-old Hong Kong-based International Diagnostic Center. The goal is to transform healthcare services by addressing the critical challenges and evolving user needs of modern digital interactions. By integrating human-centered design principles, the project seeks to optimize patient engagement, improve accessibility, and enhance overall satisfaction across the care continuum.

The healthcare industry presents vast opportunities for innovation, particularly in digital health technologies such as telemedicine platforms and wearable devices. Diagnostic centers, as the initial contact point for patients, play a pivotal role in shaping their care journey. This project explores how to refine their online and offline interfaces to ensure seamless navigation, enhanced security, and an optimal user experience.

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