Case Study: e-Svitlo Mobile App Design

Overview

e-Svitlo, a revolutionary mobile application, was conceived to address the challenges faced by residents in Chernivtsi (Ukraine) and the surrounding region regarding power outages. This application not only provides users with real-time schedules of stabilization, planned, and emergency power outages but also introduces an innovative feature allowing users to submit their electricity meter readings. This project emerged as a response to the aggressive war of russia against Ukraine. The need to inform citizens about power outages due to russia's constant shelling of Ukrainian energy infrastructure.

Adding a location

Real-time Outage Information:

  • Collaborated with local utility providers to establish a reliable data feed for real-time outage information.

  • Designed an intuitive and user-friendly interface displaying current and upcoming power outage schedules.

  • Implemented push notifications to alert users about impending outages, ensuring timely and informed actions.

User Engagement:

  • Developed a secure and user-friendly portal within the app for users to submit their electricity meter readings.

  • Integrated features such as reminders and incentives to encourage users to regularly update their meter readings.

  • Established a two-way communication channel, allowing users to receive acknowledgment and status updates on their submissions.

Result.

  • Provided detailed outage information, including the cause, estimated duration, and any related updates.

  • Implemented a feedback mechanism for users to report issues, inquire about outages, and provide suggestions for improvement.

  • Collaborated with utility providers to ensure the accuracy and reliability of information presented in the application.

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