Single user system -> Multi user system
User account re-architecture and design. We initially built our platform and user accounts to be single user. After direct user surveying, and A/B testing single user system accounts vs multi-user system accounts, we found that if both members of the couple had access to their Happily account, NPS was higher, and LTV increased. So we made this feature available platform wide.
More by Brett Kolomyjec View profile
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