UX Case Study: Online Job Portal

Project Overview

Problem Statement

Job seekers often face challenges in navigating through job search platforms, submitting applications, and staying organized throughout the application process. This UX design aims to create a seamless and user-friendly experience for job seekers.

User Persona

Our primary user is a job seeker actively looking for employment opportunities, ranging from entry-level to experienced professionals.

Design Goals

• Simplify Application Process: Streamline the process of submitting job applications by integrating an auto-fill function.

• Enhance Organization: Provide tools for users to track and manage their job applications effectively.

• Facilitate Communication: Enable job seekers to connect with each other for advice through a premium chat function.

• Provide Additional Resources: Offer resources such as interview help and immigration advice to support job seekers.

• Generate Revenue: Introduce a subscription-based model for premium services to enhance the user experience.

USER-FLOW :

• Registration/Log-in:

  • Users log in or register to the online portal using their credentials.

  Profile Building:

  • Job seekers upload their CV, cover letter, passport, and/or visa.

  • Auto-fill function populates the candidate's user profile from CV data.

  Data Input:

  • Users fill in personal information, qualifications, skills, experience, city, state, country, and country code for phone numbers.

  Job Matching:

  • Skills and experience are matched to job descriptions.

  Job Search:

  • Job seekers can filter job search results by industry and location.

  • Active location services map the job seeker's preferences.

  Application Tracking:

  • Users see a list of all their job applications and their stages in the process.

  • Unsuccessful job applications are greyed out and moved to the bottom of the list.

  Reminders:

  • Reminders are set for upcoming events like interviews and online tests.

  Support and Resources:

  • Users can access a page of pre-answered frequently asked questions.

  • An interview help section is available.

  • An article section on immigration advice is provided.

  Communication:

  • Job seekers can communicate with each other for advice through a chat function (premium service).

  Premium Services:

  • Subscription fee for enhanced services like CV help videos.

  Testimonials:

  • A testimonial section is available for job seekers.

Design Solutions

• Auto-fill Function: To reduce manual data entry and improve profile accuracy.

• Intuitive Navigation: Clear and easy-to-use interface for seamless user interaction.

• Visual Feedback: Provide visual cues for application status, making it easy for users to track progress.

• Subscription Model: Introduce a subscription fee for premium features, creating revenue streams.

Impact and Results

• Increased User Engagement: Users spend more time on the platform due to enhanced features.

• Positive Feedback: Testimonials reflect improved user satisfaction.

• Revenue Generation: Premium services contribute to the platform's financial success.

Conclusion

The UX design successfully addresses the pain points of job seekers, offering a comprehensive and user-friendly platform for job searching, application management, and community interaction.