Redesigning CBD’s Corporate & Investment Banking Web Portal

Business objectives.

• Redesign the experience for CBD’s corporate customers, improving navigation, providing quick access to relevant information and processing transaction efficiently.

• Increase customer engagement and retention by offering features and functionalities that engage corporate customers and encourage them to use the portal regularly.

• Enhance security by prioritizing data security and ensure compliance with relevant regulatory requirements.

The Ask

• Redesign the UI to adhere with CBD’s branding guidelines and be similar to their corporate mobile banking design system.

• Adopt UX best practices,especially reducing stepsand clicks.

The Problem

• No existing UI design system for CBD’s corporate web portal.

• The current legacy platform’s U6 is outdated and cluttered.

• The UX is confusing withmany conflicting CTA’s.

• Poor navigation system.

• Overall usability of the interface required enhancements.

The Solution

• Create a design system to manage design at scale,create visual consistency and a shared design language.

• Re-imagine the flows foreach journey, prioritizing user needs , eliminating unused features and functionalities.

Create Transfer Process