Hyundai Car Service Tracking App
Hyundai Car Service Tracking App
Overview
The Hyundai Car Service Tracking App is designed to enhance the after-sales service experience for Hyundai car owners. It provides users with real-time updates on their vehicle’s service status, simplifies interaction with service centers, and ensures transparency in service processes.
Why Users Need This App :
Convenience: Users often struggle to keep track of service appointments or understand the status of their vehicle during servicing. This app solves that by offering instant updates and easy scheduling.
Transparency: Customers value clear communication about the work being done on their cars. The app ensures users have access to detailed service histories, cost breakdowns, and expected completion times.
Efficiency: No more phone calls or waiting in line. Users can book services, track progress, and get notifications, all through the app.
Loyalty Enhancement: A well-designed app reflects Hyundai's commitment to customer satisfaction, encouraging brand loyalty.
What I Have Done So Far :
Wireframes:
Created detailed low-fidelity wireframes for the Login Page, Service Tracking, and Profile Section.
Mapped out the user flow to ensure seamless navigation between these sections.
High-Fidelity Designs:
Developed polished, branded screens with a consistent design language that aligns with Hyundai’s identity.
Added interactive elements to showcase real-world usability, such as buttons, forms, and progress bars.
Core Functionalities Designed:
Login Page: Secure user authentication, including “Forgot Password” and third-party login options.
Service Tracking: A real-time dashboard showing service progress, estimated completion times, and service center details.
Profile Section: Features for managing user details, viewing service history, and configuring notifications.
Future Implementations :
Service Scheduling:
Allow users to book, reschedule, or cancel service appointments directly from the app.
Payment Integration:
Enable users to view service bills and make payments online.
Push Notifications:
Reminders for upcoming service appointments, service completion, or special offers.
Feedback System:
A simple way for users to rate and review service center performance.
Integration with Hyundai Smart Features:
Sync with Hyundai's connected car ecosystem for automated diagnostics and predictive maintenance notifications.
Multi-Vehicle Management:
Support for users who own more than one Hyundai car, with separate tracking for each vehicle.