Improving User Engagement in Banking
To build stronger relationships with clients and increase loyalty, Banka Kombëtare Tregtare (BKT) is offering personalised benefits and bonuses, for example receiving cash back on their credit card purchases. We included an offer section in the dashboard as an interactive button that captures users' attention to make these deals more accessible and increase user engagement.
Read the full case study here.
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albania
bank
banking
banking app
commercial
customer service
cx
digital transformation
finance
financial
fintech
legacy banking
ui
user experience
user interface
ux
ux design
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Posted on
Sep 27, 2023
More by UXDA | Financial UX/UI Design View profile
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