Persona

Customer Journey Map

Flow Chart

Features

Group Ordering

The Group Ordering feature allows users to invite people to place one order. It also includes functions such as single/multiple payer, setting spending limits, and viewing the invitee's order status. These features make ordering casual lunches together or business luncheons easy in just a few clicks.

Group Ordering

Users can view the receipts and estimated pick-up time upon order placed. They can also view the preparation status in real-time and give feedback to users during the wait, and the chat with vendor feature allows users to request items or leave notes even after the order is placed with a quick pick with a QR code scan.

Pattern Library

To read the full design process, please check out the complete case study here: https://www.molliezhang.com/project/nosh

If you're interested in working with me, please contact me at mollie.mzhang@gmail.com