Hotel - Web app receptionist dashboard

Background

In competitive hospitality industry, guest experience stands as a pivotal factor in winning customers. Hotel receptionists play a vital role in delivering high-quality services to guests. However, the management of reservations, check-in, and check-out necessitates an efficient and integrated system.

About Hotel dashboard

A web-based dashboard specifically designed for hotel receptionists. This dashboard will integrate various aspects of receptionist tasks into one user-friendly platform.

Main features

  1. Real-time notification 🛎️

    
The dashboard will provide real-time notifications to receptionists regarding changes in reservation status or guest special requests.


  2. Manajemen reservasi
 📓

    Receptionists can quickly view, create, modify, and cancel guest reservations. Data will be synchronized in real-time with the hotel management system.

  3. Check-in dan check-out
 🛌

    Processes will be easily monitored and executed. Receptionists can access guest information, capture digital signatures, and send notifications to relevant departments.


  4. Room monitoring
 🚪

    Receptionists can view room statuses, including rooms being cleaned, under maintenance, or ready for check-in.
Guest interactions
The dashboard will enable receptionists to interact with guests through text messages.

Expectation results

  1. Enhanced guest experience 😀

    

The dashboard streamlines guest interactions, making check-in and check-out seamless. This leads to improved guest satisfaction and a positive first impression.


  2. Operational efficiency
 💼

    Time saved from automated tasks and system integration will increase the productivity of receptionists and related departments.

  3. Error reduction
 ⚠️

    Decreasing human errors in managing reservations and guest information will minimize disruptions that could impact the guest experience.


  4. Paperless Operations
 ✍️

    Digital signatures and communication minimize the need for paper-based processes, reducing administrative overhead and contributing to environmental sustainability.

UI fundamental

Additionally, in this design exploration, I apply the principles UX law of Common Region. Law of Common Region is a principle in visual psychology that refers to our tendency to group objects that are in the same area together as a unit or group.



For UI fundamental applied basic fundamental UI principles, such as wireframe, consistency in typography, color, and spacing between elements. These basic principles should always be applied when designing a user interface.

Hope you like it. I would greatly appreciate your feedback.

We are open to new projects.

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