Medical appointment app design
About the product
MEDICUS is a leading Argentine company in the field of private healthcare. The company has a healthcare app that allows the user to schedule appointments, check the medical directory, and perform other tasks such as requesting reimbursements or paying the monthly bill in an efficient and virtual manner.
Project context
This was a pretty special project cause it is a personal project I did to challenge myself to redesign a digital product that was already on the market and faced noticeable usability pain points.
Responsibilities
Benchmarking, Lean UX Canvas, Customer Journey Map, User Interviews, Information Architecture, Tree Testing, Card Sorting, Wire flows, Wireframes, Prototyping, Design System, Usability Testing.