Enhancing User Experience: Applying Cognitive Biases

Enhancing User Experience: Applying Cognitive Biases and Principles in a Healthcare Product

In healthcare products, user experience (UX) plays a critical role in determining their success and impact. Prioritizing UX leads to better results, increased user engagement, and happier patients. However, ignoring or performing poorly on the UX can result in issues including inefficiency, low user engagement, and patient discontent. A user-friendly telemedicine platform, for instance, makes it simpler for patients to book appointments, view records, and connect with clinicians, improving experiences and health results.

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