Overview

This case study explains how I typically build a single e-learning module. 

This course covered material that employees were only trained on using PDF guides or manager discussions. The forms they needed to complete after visiting customer sites was often incorrect or not detailed enough.

The Content

First, I discussed the course with the subject matter expert. He sent the content he wanted in a powerpoint, shown here. Once tweaks were made and we agreed upon length and timeframe, I began working on the course design.

Video Introduction

The course begins with a section on why it's important they learn this material. I used a short video I created in VideoScribe to foster interest from the learner.

Slide Design

Each slide asks the learner to click and reveal certain sections, reviewing the content in bite-sized sections. At the end of the course, the learner is asked to complete a short quiz.

The Results

Once the course's first draft was complete, I shared it with my fellow learning & development team members, as well as the SME to collect feedback. Once changes were made, we entered a final review round, then approvals.

As a result of providing this training, we've found that employees in equipment breakdown are filling out their forms more accurately and feel more confident when confronted with these topics while on the job.

We've determined this through user reviews of the course in our learning management system, as well as feedback from managers.

Thanks!

This is just one example of many e-learning course I've created, and a quick run through of my process. Thanks for checking this out!