Background

The company is a large property management company with over 10,000 units in its portfolio. The company was looking to improve the way it communicated with its tenants and provide them with a more convenient way to access their account information.

Challenge

The company's previous tenant portal was outdated and difficult to use. Tenants had difficulty finding the information they needed and often had to contact the company for assistance.

Solution

The company developed a new tenant dashboard that is easy to use and provides tenants with a single place to access all of their account information. The dashboard includes features such as:

• A rent payment portal

• A maintenance request system

• A message center

• A tenant portal

Results

The new tenant dashboard has been a success. Tenants have reported that it is easy to use and that they appreciate the convenience of being able to access all of their account information in one place. The company has also seen a decrease in the number of calls from tenants requesting assistance.

Benefits of a Tenant Dashboard

A tenant dashboard can provide a number of benefits for both tenants and property managers. For tenants, a dashboard can provide a convenient way to access their account information, pay rent, submit maintenance requests, and communicate with their landlords. For property managers, a dashboard can provide a way to track tenant activity, manage maintenance requests, and communicate with tenants.

Some of the benefits of a tenant dashboard include:

• Convenience: Tenants can access their account information and complete tasks from anywhere, at any time.

• Efficiency: Property managers can track tenant activity and manage maintenance requests more efficiently.

• Communication: Tenants and property managers can communicate more easily and effectively.

• Security: Tenant data is more secure when it is stored in a centralized location.

• Compliance: Tenant dashboards can help property managers comply with regulations.

If you are a property manager, consider implementing a tenant dashboard to improve the experience for your tenants and make your job easier.

About Me

I'm Hasibur Rahman. Currently working at  Fiverr & Upwork as a Freelance Product Designer, I've five years of experience designing digital products.

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Feel free to say hello 👉 uiuxhasib@gmail.com | Whatsapp: +880 1674421878

Available for remote opportunity 🙋‍♂️

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