Waysync: Logistics Workflow Management
A web app for the workflows of forwarders in the shipping and logistics industry including quoting, rates management and an end-user-facing self-service quote request feature
Project Brief
The client hired me to audit the existing tool and provide the UX / UI for the next evolution of the MVP version of the app
Role
Lead Product Designer
Methods
I attended weekly briefing sessions and aggregated user feedback and business requirements to guide the design of the new features. I provided strategic guidance and flows, and created the design system.
I produced various high and low-fidelity interactive prototypes to demonstrate and test ideas with users, and help developers with final implementation.
Deliverables
• UX Audit
• Design system
• User flows
• Wireframes
• Low- and high-fidelity prototypes
• Development handover