Most Innovative Venue & Event Management Solution of the Year 2021 awarded by Global 100.

The OPTIMO event solution is fully integrated with the OPTIMO Platform, which has three CRM products plus a range of APIs, plug-ins and adapters in its 3rd party integration framework

Assignment

Usability analysis and redesign of a user-centric platform that allows agents to perform their tasks easily.

Overview

OPTIMO IS THE MOST COMPREHENSIVE EVENT AND TICKETING SOFTWARE IN THE WORLD

OPTIMO Software is an industry-leading software for managing bookable spaces, venues, facilities, resources, and events. – 10,000 public venues managed by 30+ local government organisations.

Keypoints

• To create a centralised and intuitive portal that simplifies daily tasks

• Design rich dashboard to the user to track and monitor real-time data.

• System that allow easily themed and configured to your business and brand needs on demand.

• A software module is independent of other modules

High Fidelity Wireframes

High Fidelity Wireframes

Proposed solution

In our prototype, we addressed the problems by

• Redesigning the tedious on-boarding process through progressive disclosure and visual feedback of system state which helped gain 100% completion rate in retest.

• Introducing application features with a take a tour option.

• Improving completion of action plan tasks(80%) by redesigning the content and button positions.

• Redesigning users interaction with wearable data in the application by showing all the synced device data in the context of its use.

for more details please refer to the link below

http://mohanranasinghe.com/projects-event-management-software/