Inbox - NamiQ
Hi there ! 👋
At NamiQ, we're developing a new kind of business chat service that enables organizations to interact with customers more successfully, forge better bonds with them, and work more efficiently.
Here's a quick look at the Inbox view for the website. We have a ton of amazing new features and updates coming up very soon that I can't wait to share.
Channel details
This section provides more specific information about customer subscription and opt-in status for each messaging channel that the business has set up.
Overall, the Channel details section can provide a wealth of valuable insights into a contact's messaging preferences and behavior, which can help businesses optimize their messaging strategies and improve overall engagement and conversion rates.
Internal thread
This section provides a centralized space for agents to collaborate and share insights about specific contacts. Agents can leave comments, ask questions, or provide updates related to a particular contact or conversation.
Manager views
Support or shift managers who need a quick summary of the inboxes and conversation status will love this.