Learning to strengthen retail skills

Ralph Lauren is deeply invested in its employees’ professional development and they encourage a culture of constant learning and skills building. As part of their ongoing organisational transformation, they want to ensure that all retail teams have instant access to sales and customer service tools and best practice resources. They want to embolden employees to take ownership of their careers, develop actionable plans for success and continually build on their retail skills and experience.

The Ralph Lauren app contains all the resources retail teams (Sales Associates and Managers) need to progress – from onboarding through to understanding the unique selling culture at Ralph Lauren. The app enables employees to track the completion of their learning objectives, as well as build their knowledge of the Ralph Lauren Sales and Service Modes through interactive learning.