Wireframe: Social Media Management Tool: Chat Records & Tickets
About Project: Social Media Tool schedule posts, make anaylisis and reports, as well as to apply to support team for SMM services.
Task : To create a chat app/extention for the tool, where clients can chat to support team and marketing team for any kind of issues and plannings.
Solution: An online messenger (made with the experience of best messeging apps) with the following features:
Messenger with chat, video and audio calls
Feature to record call and save in the library
Create tickets for issues
Tool: Figma
Design Process: Competitor analysis - Trends analysis - Site map - User Flow - Wireframing - UX Design - UI Design