“Cancellation Refund.”

Instructional videos for Argenta interns.

Date. 2015

Team. Tanguy Lefebvre

Collaboration. MCI Group, Brussels

Tool. Photoshop, Illustrator, After Effect

Four instructional videos to train interns on the different scenarios that give rise to a full or partial refund - in case of theft, loss, or unforeseen circumstances - such as travel or concert ticket cancellation insurance, delay in delivery of online purchases, or theft during a cash withdrawal.

About. Argenta is the fifth-largest Belgian bank. It is specialized in savings, loans, and insurance.