Create account at ReviewForest | Sign up | Onboarding

Redesign of the Create Account screen for ReviewForest I did in November 2022.

📍 Problem: analytics showed that big % of users drop at this step.

📍 Task: investigate the issue and improve the Create account screen. Conduct A/B testing.

📍 Goals: decrease drop off and make users continue the sign up.

We looked into screen recordings, analytics and customer support requests to find out user's struggles and needs. Stay tuned for a Case Study to read a full story 💚