Create account at ReviewForest | Sign up | Onboarding
Redesign of the Create Account screen for ReviewForest I did in November 2022.
đź“Ť Problem: analytics showed that big % of users drop at this step.
đź“Ť Task: investigate the issue and improve the Create account screen. Conduct A/B testing.
đź“Ť Goals: decrease drop off and make users continue the sign up.
We looked into screen recordings, analytics and customer support requests to find out user's struggles and needs. Stay tuned for a Case Study to read a full story đź’š