Tring Partner - Before choosing an IVR Service Provider

1. Understand if the IVR service provider offers a multi-level IVR system where you have multiple hierarchy levels and elevations.2. You should always opt for a cloud-hosted solution to reduce the initial operational expense and access it from anywhere.3. It must be easy to set up, configure, and use, and it must even be easy for novices to learn quickly.4. Intelligent call routing, text-to-speech conversions, automatic call recordings, alerts and notifications, etc., are very important features of an IVR system