CRM - نظام إدارة خدمة العملاء
The customer service management system helps you to provide better technical support to customers through technical support tickets that enable you to record, follow up and solve customer problems and complaints.
Aggregate all platforms in one place for easy response and time savings for customer service
Inside the institution, in addition to one WhatsApp number, and setting up an automatic response to the system
Aggregate all platforms in one place for easy response and time savings for customer service
Inside the institution, in addition to one WhatsApp number, and setting up an automatic response to the system
Managing departments and employees in a simple and easy way by the management
And the manager, as well as monitoring all responses, statuses of messages and comments to the client
And the ability to transfer messages to the relevant department or employee