Medical Device Status/Inventory

This was a project I worked on where they wanted to update a native legacy app that was installed on-premise at customers locations. The software allowed customers to keep track of their fleet of defibrillators and the health of them.

Not only was the ui/ux of the software outdated but since it was installed at customers local sites it was hard to maintain. One of the major goals was to build the new product on a new online platform and make it a SaaS based product that would make accessible from anywhere and also make it easier to maintain.

Some of the users & customers were:

  • Nurse

  • Medic

  • Biomed

  • IT Technician

Problems they were trying to solve:

  • Reduce cost of ownership esp. for batteries and pads

  • Reduce time to resolve defib failures

  • Reduce wasted time addressing non-critical issues

  • Reduce time to upgrade/configure

  • Instill confidence in the monitor/defib and the batteries that power them in life or death situations

Solution Ideas:

  • Device Readiness

  • Asset Management

  • Self Service/Tech Service

  • Configuration Management

  • Battery Management

  • Mobile App

The new dashboard will help to answer questions like:

  • How many devices report that they are in need of attention?

  • Do I have enough devices deployed in the field today?

  • How many devices are out of service?

  • Where are my devices deployed?

  • What is my most common failure?

  • What maintenance do my batteries need?

  • When do my electrodes expire?

  • What is the average lifespan for my device/battery/cable?

Below you can see examples from the various stages of the design process starting with the sitemap and finally the MVP wireframes.

Initial sitemap of medical device dashboard

Screenshot of existing defib dashboard that was installed locally on customers computers.

Some concept and exploration designs

Final MVP wireframes

MVP prototype

Post MVP prototype

Pattern library of components for dashboard

Ben Mettler
Digital Experience Creator
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