Case Study: Medical Device Status/Inventory
This was a project I worked on where they wanted to update a native legacy app that was installed on-premise at customers locations. The software allowed customers to keep track of their fleet of defibrillators and the health of them.
Not only was the ui/ux of the software outdated but since it was installed at customers local sites it was hard to maintain. One of the major goals was to build the new product on a new online platform and make it a SaaS based product that would make accessible from anywhere and also make it easier to maintain.
Some of the users & customers were:
Nurse
Medic
Biomed
IT Technician
Problems they were trying to solve:
Reduce cost of ownership esp. for batteries and pads
Reduce time to resolve defib failures
Reduce wasted time addressing non-critical issues
Reduce time to upgrade/configure
Instill confidence in the monitor/defib and the batteries that power them in life or death situations
Solution Ideas:
Device Readiness
Asset Management
Self Service/Tech Service
Configuration Management
Battery Management
Mobile App
The new dashboard will help to answer questions like:
How many devices report that they are in need of attention?
Do I have enough devices deployed in the field today?
How many devices are out of service?
Where are my devices deployed?
What is my most common failure?
What maintenance do my batteries need?
When do my electrodes expire?
What is the average lifespan for my device/battery/cable?
Below you can see examples from the various stages of the design process starting with the sitemap and finally the MVP wireframes.
Initial sitemap of medical device dashboard
Screenshot of existing defib dashboard that was installed locally on customers computers.
Some concept and exploration designs
Final MVP wireframes
MVP prototype
Post MVP prototype
Pattern library of components for dashboard
