CAE Injection

The CAE Injection mobile app is a training solution designed to rapidly accelerate COVID-19 vaccination efforts to enhance consistency and safe practices while minimizing training variability and vaccination errors.

Overview

The CAE Injection mobile app is a training solution designed to rapidly accelerate COVID-19 vaccination efforts to enhance consistency and safe practices while minimizing training variability and vaccination errors.

Effectively train how to administer COVID-19 vaccine injections by completing curated learning pathways from CAE, your worldwide training partner of choice.

CAEInjection is an interactive application for training vaccination procedures to all levels of healthcare professionals. The app provides:

• Mobile access to how-to videos and illustrations,

• Step-by-step instructions for general vaccine injection procedures,

• Information on specific manufacturer vaccine preparation, storage and handling

• Interactive testing on the injection administration procedure

• Province-specific documentation and instructions.

Vaccine manufacturers all have slightly different protocols, so CAE has created distinct pathways for each, to teach and train about manufacturer-specific indications, unboxing and preparation processes. The injection training is performed using CAE’s own AI, evaluating the user’s ability to safely administer vaccine injections.

Problem

A large number of healthcare professionals are needed to support COVID-19 vaccination efforts nationwide. These healthcare professionals are essential to ensuring the American population is vaccinated safely as soon as possible. They play critical roles in proper vaccine storage, handling, preparation, and administration, and they must be prepared to respond to vaccine recipients’ questions and concerns. It is important these healthcare professionals receive the training needed to effectively meet the demands of their roles. Training must be ongoing as new COVID-19 vaccines become available and as vaccine recommendations evolve when we learn more about the vaccines and how to improve the vaccination process.

One of the biggest issues with training health care providers is availability to attend training sessions. Location, onsite instructors and scheduling are just a few issues that these types of trainings face. With the CAE Injection app, CAE's proprietary movement recognition technology paired with CAE's Blue Phantom Injection Puck provides instant feedback on needle angle, speed and depth of injection. 

So, at the beginning of 2020, I worked with a large team of mechanical and software engineers, A.I. designers as well as product managers, product owners, UX designers, UX researchers and the marketing department to design and build CAE's first A.I. driven injection training mobile application.Acting as the Senior UI/UX Designer, we designed and tested the functionality of the application with various medical professionals and subject matter experts.

Research & Analysis

User research focuses on understanding user behaviours, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. For me user research is “the process of understanding the impact of design on an audience”.

Without a clear understanding of what your product does, what problems it solves or for whom it solves these problems, ultimately there’s no need for your product. Our goal was to make sure that the CAE Injection app solved typical health care professionals training problems in a clear and simple manner.

Information Architecture, Wireframing & Prototyping

With the proper planning of the information architecture and user flows, we were able to confidently move into creating wireframes for the app. We took the decision to focus more on the functionality and structure of the app, opting for mid-fidelity wireframes with very little detail. Ultimately, we could add design elements in later. What was important for our users, was that the product (above all) was clear and simple.

Intentionally blurred

Intentionally blurred

User Testing

User testing is a technique used in user-centered interaction design to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system. So we decided to use this technique in our app with this tasks:

• Log in or Sign up;

• Setting up the device for injection test

• Deciphering test results

• General navigation

Design

Our main focus was not only the design of the application itself but for the mechanism in which the phone must be paced in and correctly positioned for the A.I. to accurately recognize the users actions when performing the test like; needle depth, angle and speed. 

To help the user with this we included a stand for the users phone which was incorporated in the box which also included the simulated shoulder(the puck), syringe, test viles, and placement mat.

Results

In the end we produced an application that was accurate, simple, easy to use and practical. By making it easier for medical professionals to self instruct vaccination administration without the need of an on-site instructor or anything other than the injection kit and their own iOS device proved to be a success among out target audience.