Ender Turing - AI powered speech analytics, Agents Page

Ender Turing is an AI-powered speech analytics platform that transforms customer service for medium and large companies, turning it from a cost center to a profit center. By integrating with call center, it provides deep analytics on customer touchpoints in the customer journey.

The platform includes an agent page that displays statistics collected by the system for each agent. It also allows the creation of tasks to educate agents through playlist collections.

Ender Turing accelerates Quality Management processes tenfold, leading to increased conversion rates, improved NPS scores, and reduced costs on employee training.

You can discover a full case on Behance

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