Case Study: Methods of Building Trust

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Summary

Josh&Maggie is a conceptual app that I designed to explore gaps in the pet care market and alternative methods to build trust with pet owners. I focused on the concept of community building as a means to gain trust in addition to more standard trust-building methods like reviews.

Main problem: Many pet owners do not trust dog walking apps.

Solution(s): Build community, utilize alternative trust-building methods like live video feeds.