CX Trends 2022
At the turn of the year Zendesk launched CX Trends 2022, our annual trend and thought leadership report — and one of the company’s biggest marketing drivers. The report combines data from our Benchmark program, alongside surveys from over 97,000 customers, agents, CX managers, and more. CX Trends provides key insights, challenges, and opportunities for the year ahead for anyone involved in the customer experience industry.
You can check out the CX Trends campaign and interactive experience here: zendesk.com/cx-trends
It takes a village to create a CX Trends campaign, so huge kudos to all of these wonderful collaborators from across the Zendesk Brand team:
Erin Pinkley, VP Creative
Larissa Vaz, Creative Director
Sam Bathe, Associate Creative Director
Philip Kanaris, Brand Producer
Corey Gedrose, Associate Copywriter
Kim Mar, Brand Designer
Margarida Chincho, Brand Designer
Adam Menton, Senior Production Designer
Paige Carrington, Production Designer
Cristina Mendoza Magari, Senior Brand Designer
Julia Oller, Brand Copywriter
Rob Hiroshima, Motion Design Manager
Marja Siu, Motion Graphics Designer
Ariana Blair, Brand Producer
Daniel Peterson, Senior Sound Designer
Marta Dymek, Brand Imagery Lead
Eve Spears, Senior Brand Designer
Silvana Yaneva, Senior Digital Designer
Kevin Tsukii, Senior Brand Producer
And our wonderful agency partners at One Darnley Road on the site build, and Even/Odd on the campaign promo video.