UX Writing: JC Penney Rewards
JC Penney Rewards:
Users who are new to JC Penney.com get this message on their Rewards banner.
While they can start earning points only once they start shopping, the message here – ‘You have no Rewards’ starts off on a negative note.
I rewrote the copy to get users excited to start shopping and earn rewards. In the body text, I made it clear as to how they can use the earned rewards points.
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