RSD Courier and Parcel delivery UX Case study

RSD parcel and Courier delivery service product #Casestudy .

View full case study: https://www.behance.net/gallery/136252703/RSD-Courier-and-Parcel-delivery-UX-Case-study

Descriptions:

RSD is a parcel and courier service limited. Through RSD courier service, goods or parcels can be easily delivered anywhere in Bangladesh. RSD will provide the highest service as per the demand of the client. RSD is a reliable and trusted courier service.

There are opportunities for live tracking at the convenience of the client. RSD is the best courier service.

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Challenges:

1.Late Deliveries are a problem for both the recipient and the sender.

2.Customers want to take cash on delivery but many times this option is not available everywhere

3.Any person who wants to send a parcel to a friend or relative faces difficulties.

Poor Customer service is a sensitive problem.

5.Many places do not have a live tracking system so I have no idea where my product is.

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