A new member area that allows managing your booking with ease
Together with my product team at HolidayCheck I was working on a complete redesign of the personal area, also including touchpoints around the booking experience.
We aim to provide customers with real-time information on their payments, flights and travel data. Additionally, self-managing your booking becomes a breeze.
We tackled the issue that the whole area was neither responsive nor very informative for customers searching relevant information of their bookings.
We created a new home base for our customers, improving automated cancellations and providing additional value to be a member at HolidayCheck.
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