#1 Design Trend - Due.work
If you think you have failed, try iterating it one more time and there is a 90% chance you will get success - Napoleon Hill (Think & Grow Rich)
We have first launched the first UI in Dec 2020 & the second UI in May 2021. Although we didn't change UI/UX that much, these slight changes have improved our customer experience drastically and reduced the churn rate.
I will try to post these comparisons of what worked for us so that you can avoid these issues in your product in the future.
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