Chatbot design - UX

Video: https://youtu.be/TyldbI2KokY

Company: Facebook Spain

The chatbot was designed to help users to promote local stores in Madrid during Christmas eve.

Channel: Facebook Messenger

Problem: Due to Covid-19 some local stores had to closed, after the lockdown and because of openings, Facebook wanted to promote the local consume in Spanish diners and family events.

Solution: We created a Facebook Messenger chatbot to recommend local stores to users. After some filter questions such as food preferences and number of diners, the bot gave the user miniclips by influencers and chefs, with recipes based on local products.