Daily UX Writing - Day 14

Error page for a mobile e-commerce app.

Scenario: a user is shopping using a price comparison app that boasts “real-time” pricing on items. As they are checking the price of an item, something goes wrong. The problem is unknown.

Challenge: write a message that informs the user that they cannot access the app right now. You cannot specify "why" the app doesn't work, you also want them to continue using the app.

Headline: 30 characters max
Body: 120 characters max
Button(s): 15 characters max

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