SaaS - IaaS Web Application

Client: GTT

The project: Design a SaaS/IaaS platform similar to Amazon AWS and MS Azure.

Goal: There were existing platforms, but the business goal was to make it more efficient, user-friendly, and hassle-free so that anyone with little knowledge can use it, unlike AWS and Azure.

My role: I provided UX workshops and took lead on their key projects.

What I did: I defined UX goals and strategy. Collaborated with usability research, analytics, consumer insights, A/B testing, engineers, and development teams. Conducted user research, usability testing, and held company-wide monthly UX workshops.

Result: The platform was launched successfully after rigorous usability testing with real users. The best achievement was that I managed to attract users from other platforms, due to better experience.

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